In Exchange 2000, Outlook Web Access takes you straight into the Inbox without asking for a mailbox name. Not everyone misses the logon screen, but many people do, and a surprising number of people are asking how they can get it, or something similar, back again.
As an Exchange Admin, your users will often ask you if there is any way to recover a message that has been inadvertently deleted from their mailbox. Fortunately, Exchange 5.5 has a feature that allows you to do just this, although the standard configuration can be improved by a small amount of tweaking.
With Exchange 5.5, this was simple because we had a service account. We simply logged in with the service account or used the credentials to gain access. This was most helpful when we were restoring a mailbox or otherwise capturing data in a lab or temporary restore server.
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